Sunday, November 12, 2006
just a warning...
(the actual evil phone I used)---
yesterday I had to run an errand for my Aunt. I left home quickly and half awake (it was 7AM) forgetting to take my cell from the charger. I was supposed to call her when I got to a certain place and she would meet me. There is no auto access to where she was working.
---
Arriving on time I reached for my cell and then discovered what had happened. The only possible way to contact her was the payphone in front of my car. Nobody uses these things so much anymore, and wouldn't you guess I had no change. So then I noticed that I could charge the call to my visa. Reading the fine print I found out that after a $1.50 fee the call would cost $.10 a minute.---
The call would only take a second, and given I had little choice anyway, I picked up the receiver, dialed the number, an operator came on and took my info, and within half a minute I was speaking to my Aunt and she was on her way. It was just that simple, or so I believed yesterday.---
I mentioned yesterday I am very tightly budgeted. I had $14.00 in my Checking Account to which the Visa/Debit card is attached, this should more than have covered the $1.70 I understood would be billed as a result of my perhaps minute and a half call.
---
This appeared on my online Checking Account Summary today:
This appeared on my online Checking Account Summary today:
CHECKCARD 11/11 ILD TELESERVICES OAKLAND PARK FL $5.00 CHECKCARD 11/12 ILD TELESERVICES SAN ANTONIO TX $19.17
---
For a grand total of: $24.17
---
For a grand total of: $24.17
---
I had a balance before this of $14.06 therefore my account went negative and it is my understanding that Bank of America will access me an overdraft fee of $35.00 in the morning. I called the Bank and they told me should these charges be refunded by the vendor, the overdraft fee would as well. I sort of felt better until I started looking into this company called TELESERVICES.
---
The $5.00 charge is the "Access" Fee
The $19.17 is the actual cost of the call, based on two minutes at $9.58 per minute.
--
So, essentially this 90 second call has cost me
$59.17
The $5.00 charge is the "Access" Fee
The $19.17 is the actual cost of the call, based on two minutes at $9.58 per minute.
--
So, essentially this 90 second call has cost me
$59.17
21 Comments:
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That soooooooooo sucks for you...sorry that you're having to go through that.
I'm very sorry to hear that.
I guess since the only people who use payphones anymore are drug dealers or illegal immigrants they can get away with screwing you to the wall. And charging you for it...
I'd have bought you dinner and taken you dancing.
just, you know, FYI.
I hope that you're feelin better though.
*HUGS*
Ithink were it me, I'd put something up on the phone describing the situation, and warning other potential victims. Dont' know how long it wouldstay there, but if it stopped one other person from having this happen to them, I'd be happy.
HUGS...
let me be an automotive Martha for a moment: put some small change in a small plastic container (a 35 mm film canister works perfectly) and keep it in the glove box of your car
better yet--if the car has little coin slots on the console, load 'em up
ILD Teleservices is a leading payment processor for transactions between merchants and consumers. Through contractual relationships with telephone companies like AT&T and Verizon, we give merchants the opportunity to let consumers charge products and services such as long distance, internet access, and collect calling directly to your phone bill.
As a result, instead of purchasing these items with a credit card or opening an account with the merchant, you can have a transaction billed directly to your phone. When you do, the merchant sends your transaction information to ILD, and ILD adds the charge to your phone bill. It’s a service very similar to what credit card companies provide.
If you have a charge you believe is incorrect, or if you have any other questions or concerns with ILD, please let us know. We want to address any and all issues you may have. To contact us, please email us at askild@ildmail.com. If you would prefer to call us, please call our hotline at 800-953-7765.
Thank you, and please let us know how we can help.
Ilona Olayan
ILD Teleservices
What a scam!
If anyone would like to contact Ken Amaro in Jacksonville Florida's channel 12 news I would be glad to help.
jake6854
I was charged $5.00 by:
ILD TELESERVICES, OAKLAND PARK, FL
on 10/23/10
AND then...
I was charged $15.73 by:
ILD TELESERVICES INC, SAN ANTONIO, TX
on 10/24/10
WTF?!!!
All I did was use a payphone when I had no cell phone and it was an emergency. I left a message for my husband and that took 30 seconds. They will not get away with this.
~Heidi